Monday, December 19, 2011

Service outage affecting access to emergency services

Monday, Dec. 19, 2011

High River, AB: Due to an issue with Telus fibre optic system, which has disrupted landlines and some cell phone connections, individuals may not be able to call 911 should they need to. In response to this situation, the High River Fire Department is asking anyone with a 911 emergency to come directly to the fire station, located at 5 St SE and 12 Ave.

“At this time, we do not know how long it will take for Telus to repair the problem,” said Deputy Fire Chief Trevor Allan. “We want to alert the public about the situation and let them know how to get in touch with us should an emergency occur.”

An EMS unit is available in High River so those with a medical emergency can also go straight to the fire station, if it is closer than the hospital.

The outage, which occurred late in the morning, has also shut down interact machines, impacting many businesses in town.

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